Casimir Artmann share his thoughts of the future of ITIL with Greger Wikstrand. Is it possible to have a fast and flexible process for managing changes in IT-organisations using ITIL? Is there a way of increase the speed of changes or not?
To be an mobile operator was simple in the past.
Today I had two exemples when the IT-guys are late to the party.
When we looked at ITIL in a previous article, we found out that the framework priorities less risk compared to speed. But what about benefits and costs, how does ITIL stand up to todays business need?
Never going back, to the days before when all pages where cluttered with ads.